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Knowledgebase : Software Tips
Download Adobe Updates directly http://www.adobe.com/downloads/updates/
If you lose you network drive mapping to ALAS, follow these easy steps to reconnect this network area: 1. Right Click, "My Computer", Select "Map Network Drive" 2. Select a Drive letter (any free drive will do, however if you have a shortcut already, us...
UAB uses a tool to block spam from your UAB Exchange email. Link to Instructions Page: http://main.uab.edu/Sites/it/faqs/57094/ [1] Access Spam Block settings (blazerid access): https://spamblocker.ad.uab.edu:10020/ [2] Links: ------ [1] http://ma...
Office XP or Office 2003 Insert the first disk of your Office CD set in the CD-ROM drive. From the Start menu or desktop, double-click My Computer. Right-click the icon for your CD-ROM drive, and then click Open. Double-click Files, and...
There is a documented problem installing an 8i client on any platform that uses the Intel Pentium 4 processor with the Sun JRE and Symmantec JIT. Windows NT, Windows 2000 and NetWare platforms are also affected. The easiest way to resolve the pro...
The NIH Public Access Policy has been implemented to ensure that the public has access to the published results of NIH-funded research. As a condition of award, the policy requires scientists to submit final peer-reviewed journal manuscripts that arise ...
ERAS 2009 INSTALLATION * Map a drive to \138.26.54.64eras-cmr [1] (should reconnect at login) * Open folder ERASSERV.2K9 * Run PDWSETUP * Click NEXT on opening window * Select UAB INTERNAL MEDICINE RESIDENCY PROGRAM and click NEXT * Selec...
This is caused by a Groupwise add-in. To fix this problem, remove the Groupwise add-in (either Gwxlus.xla for Groupwise 5.1 or Gwxl97.xla for Groupwise 5.2 and later). Search for the Groupwise add-in in the following folders: * C:Program FilesMi...
This is a problem with the SSL cert generated by the new Filemaker Pro 8 install. The "solution" as found http://bit.ly/5VvRe is to: # Deactivate FileMaker Pro if applicable (select Help > Deactivate) and un-install FileMaker Pro. # Se...
Locate the Outlook Temporary Items folder by opening the Registry and locating HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolderNavigate to the value of this Key. It should be something like: %USERPROFILE%\Local Set...
Error message: One (or more) internal error(s) encountered while processing GroupWise item. PGP Plug-in is aborting encryption and/or sign/in. Solution: start -> run. Type in: regsvr32 C:WINDOWSsystem32pgpgw.dll /u This will uninstall the Groupwise PGP ...
Address: hismvshqp.hs.uab.edu (accessible through hummingbird 3270) You will then receive a CICS session window Next hit the pause/break key on your keyboard in the right corner by the numbers finally on the black screen type "mpac" (no quotes...
From the HSIS network: http://cerner.hs.uab.edu From the UAB campus or home: http://citrix.hs.uab.edu You will need to add *.hs.uab.edu as a Trusted Site. To do so: * Open Internet Explorer * Go to Tools -> Internet Options * Click on the "Securit...
If you only use Kronos to clock in/clock out (time stamp), you can bypass the Java-based version of the website and use the following: * https://wfctimekeeper.hs.uab.edu/wfc/applications/wtk/html/ess/logon.jsp [https://wfctimekeeper.hs.uab.edu/wfc/app...
Visit this Health System Site to signup or complete onlineĀ GE Centricity (IDX) eTraininghhttp://www.oneuabmedicine.org/UAB1/groups/ua-hsf-management-sources-training-education
First, let me reassure you that, most likely, inappropriate emails are NOT being sent from your account. Spammers are using a technique called email spoofing to circulate these emails. From http://en.wikipedia.org/wiki/E-mail_spoofing [1] : E-mail sp...
* Go to this website http://www.turningtechnologies.com/groupresponsesystemsupport/downloads.cfm [1] * Choose the latest version of Turning Point. (If .NET is already installed, then download the version without it included). * You must fill out ...
The web address has changed for people to check calendars on the web. The new address is: https://mail.ad.uab.edu/owa/blazerid@uab.edu/?cmd=contents panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-alt:"Calisto MT"; mso-font-charset:0; mso-generic-font-fa...
Microsoft AutoUpdate should check for updates periodically and prompt you to download and install them. Please install these updates when prompted! To check for updates manually, open any Office application (Word, Powerpoint, Entourage, Excel) and then o...
There is a MS hotfix for April 2011 security patch: "Security update 2464588, released mid-April, causes issues opening files in PowerPoint 2003. When you open a PPT file in PowerPoint 2003, you may see error messages similar to this one: PowerPoint was u...
If a user gets a new computer with Outlook 2010 (and they were using a previous version of Outlook), you need to import their NK2 file to the new format. A fixit is available here: http://support.microsoft.com/kb/980542 [1] Or - to manually import .nk...
How to share an Outlook Calendar. This is a two part process. The first part is the person wishing to share their calendar. The second part is for the person wishing to access a shared calendar that they have been given access to. I. Sharing a Calend...
There is a registry key in: HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0OutlookSecurity It contains a key called "OutlookSecureTempFolder ". Delete that key and restart Outlook, and the embedded images will show up.
If you receive an error while enrolling PGP recovery tokens, Exit PGP Services, then delete the PGP folder under "userprofileapplication dataPGP Corporation". Then start PGP Desktop to regenerate the recovery token.
* Exit Outlook. * Open the Windows registry editor. * Browse to MY COMPUTERHKEY_LOCAL_MACHINESOFTWAREMICROSOFTEXCHANGECLIENTOPTIONS. * On the EDIT menu, point to NEW, and then click DWORD VALUE. * Type the name DUMPSTERALWAYSON. * NOTE: ...
* Go to the control panel and select the MAIL icon. * Click on the button: E-MAIL ACCOUNTS * Select MICROSOFT EXCHANGE SERVER and click NEXT. * In the field labled Microsoft Exchange Sever enter: UABEXMBS1.AD.UAB.EDU * UNCHECK the box labled...
If someone sends you a document with a .docx, .xlsx, or .pptx extension, it has been created in one of the newer versions of Office (2007 or 2010 on the PC, 2008 or 2011 on the Mac). If you are using an older version of Office (2003 on the PC or 200...
This is usually caused by a faulty HP driver. (Hint: makeĀ  sure to download the "full package" drivers). Microsoft has released a "fixit" program for this error. Download it here: http://support.microsoft.com/kb/324757 When you run t...
The following ports need to be open through Windows Firewall in order for the VA Remote Desktop to work: * TCP 363, 443 * UDP 500, 4500, 10000, 443
If you want to just get rid of one particular email address that is popping up in your Entourage auto-fill, add that bad address you ultimately want to delete into your Address Book, then delete the new entry. That should clear it out.
To remove one address from the list so that it won't be suggested again, open a new message and begin typing in the address. Use the up and down arrows to select the bad address from the suggested addresses. When the bad address is highlighted, simply h...
To resolve this problem, follow these steps: * BACK UP THE USER'S DIRECTORY FIRST!!! * Log on to the system by using an administrative user account other than the user account that is experiencing the problem. * Back up all data in the current ...