Knowledgebase : How To Articles

The following steps will help explain how to access a network server on your Mac. Before we begin, please be aware that these instructions are specific to macOS and should work for 10.10 (Yosemite) - 10.15 (Catalina).

*As of July 2017, the UAB Dept. of Medicine IT will no longer support older versions of OS X prior to 10.9 (Mavericks) for file server access.

Off-campus Access Requires VPN

Please note that you will need to be running and connected to UAB's secure Virtual Private Network (VPN) in order for off-campus access to work.

Step 1: Open the Finder, then select Go from the menu. Now select Connect to Server from the drop-down menu.

Select Connect to server

Step 2: In the Connect to Server pop-up box, enter the details of the network share location as seen below. Use the following format: smb://uab; For example: smb://uab;

Enter your server location

Step 3: Enter your personal BlazerID (e.g., uab\jdoe), your password, and click Connect.

Enter your server credentials

Step 4: That's it! The drive will now be accessible through the Finder and your apps.

The following steps show how to create a local drive (e.g., Z:\) on your computer that maps to a network file share location on a UAB server. Please note: If you are connecting from outside either the UAB Campus or Hospital networks (e.g., your home) you will need to connect using UAB's secure Virtual Private Network (VPN) first.

If you are not on UAB's network, please scroll to the bottom for slightly different instructions.

Step 1: Click on the Windows Start menu, then select Computer

Open File Explorer on Windows 10

Step 2: Select Map Network Drive from the menu

Map network drive

Step 3: Proceed to connecting the server:

  1. Choose which drive letter you want that isn't already used
  2. Type the location of the network share
  3. Check the box to reconnect at logon, then click finish.

  4. Hospital AD Users please note: If you log on to your office computer with your Hospital AD username, then you will need to check the box for "Connect using different credentials". Access permissions are granted via your UAB BlazerID. The opposite also applies. If you log on to the computer with your BlazerID and you need to connect to a Hospital server (e.g.,, then you will need to use your AD account (ad\YourHospitalUsername).

Select Drive Letter Campus

If you checked "Connect using different credentials", you will need to enter your UAB BlazerID credentials (uab\YourBlazerID) before connecting. If you log on to your computer with your UAB BlazerID, then you do not need to check this box.

User credentials for mapped drive

Step 4: That's it! The drive will now be accessible through the file explorer (i.e., My Computer) under the drive letter you chose in Step 3 above.

Off-Campus Access (Outside of any UAB Network)

If you are connecting from outside either the UAB Campus or Hospital networks (e.g., your home), you need to make sure you are already running and connected using UAB's secure Virtual Private Network (VPN) (needed for off-campus access to work) and click the "Connect using different credentials" checkbox. You would then enter your username as "uab\YourBlazerID" and password in the security pop-up window.

  1. Choose which drive letter you want that isn't already used
  2. Type the location of the network share
  3. Check the box for "Connect using different credentials". Access permissions are granted via your UAB BlazerID.

Select drive letter

You will need to enter your UAB BlazerID credentials (uab\YourBlazerID) before connecting.

User credentials for mapped drive

If there is a departmental or co-worker's calendar you have access to and want to open it in Outlook, please follow the steps below. Please note, that if you were just granted access you might need to close and re-open Outlook first.

Step 1: Open the calendar section of Outlook.

Go to Outlook Calendars

Step 2: Near the top of the window, click the option to Open Calendar and in the menu that drops down, select Open Shared Calendar...

Open Shared Calendar

Step 3: The Open a Shared Calendar box will pop-up. If you already know the exact name of the calendar you can type it here. Or you can click the Name button and search for the calendar name in the Global Address List.

Shared Calendar Name

If you clicked the Name button, then you will see the window below. Start typing in the box near the top left to locate the calendar you want to open. Once you have located it, select the name from the list and click OK.

Global Address List

The previous box will now be populated with the calendar you selected from the list above. Click OK to complete the process.

Shared Calendar Name Completed

Step 4: The shared calendar will now show up on the left side under a Shared Calendars heading.

Shared Calendar Heading in Outlook

How to install/setup Teladoc. Please see attached document.

Open your Outlook client, and click on File in the top-left corner.

Click File in Outlook

Click on Automatic Replies

Automatic Replies in Outlook

Select “Send automatic replies” and create your desired message. You can also designate specific date & time ranges to apply the Out of Office message.

Send automatic replies

Click Ok when you’re finished.

How to forget a Wi-Fi network Apple's macOS

  1. Click the Wi-Fi icon toward the upper right of your screen in the menu bar. It looks like a pizza slice.
  2. Click on Open Network Preferences.

    Click on the Wi-Fi icon in the menu bar and then click on Open Network Preferences.

  3. Click the Advanced button.
  4. Click the Wi-Fi tab.

    Click on the Advanced button and then click on the Wi-Fi tab.

  5. Select the network(s) you'd like your Mac to forget.
  6. Click on the minus (-) button.

    Select the network(s) you want to forget and then click the - button.

  7. Click on the OK button.
  8. Click on the Apply button.

    Click on OK and then Click on Apply.

Source -

If you are in charge of managing a Contact Group for your department, you can follow these simple steps to add someone to the group or remove them from the group. In the following example, I'm the manager of the "DOM-ResearchFaculty-CO" group.

In Outlook, open up the Global Address List (GAL) and (1) search for your specific group. When you locate it, (2) right-click on it and select Properties from the context menu:

In the next window you will see a list of the current members in that Contact Group. You need to press the "Modify Members..." button to edit the list:

In the Contact Group Membership pop-up, press the "Add..." button to open a search list to select an employee to add to the list. If you want to remove someone, highlight their name in the list and press the "Remove" button.

If you selected "Add...", a new window with the Global Address List will open up. You can (1) search for the name of the employee to add. (2) Double-clicking their name or pressing the "Add ->" button will add them to the (3) selection box. You can add multiple users at a time if you like. When you're finished adding, (4) press the "Ok" button.

Back in the Contact Group Membership pop-up (the third screenshot above), press the "Ok" button to complete that step.

Then finally press the "Ok" button on the Contact Group's Properties window (the second screenshot above).

Your group has been updated and you're done.

Open a web browser and type in


Sign in with your ONE UAB Medicine credentials

Sign in with your UABMC password

Click on the Settings wheel.

Click on settings

Click Options

Click options

Find and click on Automatic Replies

Click on Automatic Replies

Here you can set custom automatic replies, where you can send them indefinitely or click “Send replies only during this time period” to set certain date and time ranges. Once you have your messages set click on Save.

Setup Outlook Out of Office Message on Mac


Open Outlook and go to Tools in the top left of the screen


From Tools, select Out of Office


This will prompt a pop-up window with the options for your message. In the “Reply once to each sender with:” field, type your out of office message. Underneath that box there will be a check box for “Only send replies during this time period:” where you can select the dates and times that you want the message to start sending and stop sending. If you leave this unchecked, your out of office message will send until you turn it off.

How to Install/Remove Intune. Please see attached documents. 

Please see the attachment.