Knowledgebase : Computer Setup & Installation
How to Map a Network Drive in macOS

The following steps will help explain how to access a network server on your Mac. Before we begin, please be aware that these instructions are specific to macOS and should work for 10.10 (Yosemite) - 10.15 (Catalina).

*As of July 2017, the UAB Dept. of Medicine IT will no longer support older versions of OS X prior to 10.9 (Mavericks) for file server access.

Off-campus Access Requires VPN

Please note that you will need to be running and connected to UAB's secure Virtual Private Network (VPN) in order for off-campus access to work.

Step 1: Open the Finder, then select Go from the menu. Now select Connect to Server from the drop-down menu.

Select Connect to server

Step 2: In the Connect to Server pop-up box, enter the details of the network share location as seen below. Use the following format: smb://uab;YourBlazerID@servername.ad.uab.edu/sharename. For example: smb://uab;jdoe@domserver.ad.uab.edu/dept.

Enter your server location

Step 3: Enter your personal BlazerID (e.g., uab\jdoe), your password, and click Connect.

Enter your server credentials

Step 4: That's it! The drive will now be accessible through the Finder and your apps.

How to Map a Network Drive in Windows

The following steps show how to create a local drive (e.g., Z:\) on your computer that maps to a network file share location on a UAB server. Please note: If you are connecting from outside either the UAB Campus or Hospital networks (e.g., your home) you will need to connect using UAB's secure Virtual Private Network (VPN) first.

If you are not on UAB's network, please scroll to the bottom for slightly different instructions.

Step 1: Click on the Windows Start menu, then select Computer

Open File Explorer on Windows 10

Step 2: Select Map Network Drive from the menu

Map network drive

Step 3: Proceed to connecting the server:

  1. Choose which drive letter you want that isn't already used
  2. Type the location of the network share
  3. Check the box to reconnect at logon, then click finish.

  4. Hospital AD Users please note: If you log on to your office computer with your Hospital AD username, then you will need to check the box for "Connect using different credentials". Access permissions are granted via your UAB BlazerID. The opposite also applies. If you log on to the computer with your BlazerID and you need to connect to a Hospital server (e.g., hnas1-dpts.ad.hs.uab.edu), then you will need to use your AD account (ad\YourHospitalUsername).

Select Drive Letter Campus

If you checked "Connect using different credentials", you will need to enter your UAB BlazerID credentials (uab\YourBlazerID) before connecting. If you log on to your computer with your UAB BlazerID, then you do not need to check this box.

User credentials for mapped drive

Step 4: That's it! The drive will now be accessible through the file explorer (i.e., My Computer) under the drive letter you chose in Step 3 above.

Off-Campus Access (Outside of any UAB Network)

If you are connecting from outside either the UAB Campus or Hospital networks (e.g., your home), you need to make sure you are already running and connected using UAB's secure Virtual Private Network (VPN) (needed for off-campus access to work) and click the "Connect using different credentials" checkbox. You would then enter your username as "uab\YourBlazerID" and password in the security pop-up window.

  1. Choose which drive letter you want that isn't already used
  2. Type the location of the network share
  3. Check the box for "Connect using different credentials". Access permissions are granted via your UAB BlazerID.

Select drive letter

You will need to enter your UAB BlazerID credentials (uab\YourBlazerID) before connecting.

User credentials for mapped drive

Re-register Windows Automatic Update DLL's

When upgrading from XP Home to XP Pro, or when Automatic Updates aren't working correctly, try this.

Batch file HERE (you must be logged in).

1. Click on Start and then click Run,
2. In the open field type "REGSVR32 WUAPI.DLL" (without quotation marks) and
press Enter.
3. When you receive the "DllRegisterServer in WUAPI.DLL succeeded" message,
click OK.
4. Please repeat these steps for each of the following commands:
REGSVR32 WUAUENG.DLL
REGSVR32 WUAUENG1.DLL
REGSVR32 ATL.DLL
REGSVR32 WUCLTUI.DLL
REGSVR32 WUPS.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUWEB.DLL

Numlock isn't on when my computer boots and it's slowing me down!

You must have administrative rights on your Windows PC in order to fix this. If you don't have admin rights, please contact us at 5-HELP.

Run the Registry Editor (REGEDIT.EXE).

  • Open HKEY_CURRENT_USER\Control Panel\Keyboard (If the Keyboard key isn't there, add it.)
  • Double-click the InitialKeyboardIndicators value on the right. (If it's not there, select New from the Edit menu, then String Value, and type InitialKeyboardIndicators for the name of the new value.)
  • Change the value to any of the following:
    • 0 - all indicators off
    • 1 - Caps Lock on
    • 2 - Num Lock on
    • 4 - Scroll Lock on
    Or, combine them by adding the corresponding values:
    • 3 - Caps Lock and Num Lock on
    • 5 - Caps Lock and Scroll Lock on
    • 6 - Num Lock and Scroll Lock on
    • 7 - Caps Lock, Num Lock, and Scroll Lock on
  • Close the Registry Editor when you're done; the change should take effect the next time you start Windows.
FAST wizard error "Your migration store was created with a previo...

When you try to run files & settings on to a new computer, you may get the error message:
Your migration store was created with a previous version of File and Settings Transfer Wizard. Please collect your settings using the current version of the Files and Settings Transfer Wizard.

To fix this, remove the (optional) Windows hotfix "Update for Windows XP (KB896344)".
(Click Start -> Control Panel -> Add & Remove Programs, check the "show updates" box, then remove the hotfix.)

This hotfix enables you to transfer files & settings from a 32-bit machine to a 64-bit machine, but causes problems when you're transferring to/from a 32-bit machine.

install Careflow

1. If user is outside HSIS network, install VPN client and Careflow pcf (look under downloads).
2. Install Citrix XenApp Web version 11. (not the latest version per Ivan, June 2011)

3. If user is outside HSIS network, connect to Careflow VPN.
4. Open IE, type http://pnagent in the address bar and click Go.
5. Create shortcut on desktop for user.

Basic IDX Trust Issue
  1. Launch Intenet Explorer
  2. Click on the Tools Menu and then Internet Options at the bottom.
  3. Select the Security Tab.
  4. Click on Trusted Sites.
  5. Click on Sites.
  6. Make sure there is NO check mark in the box next to:  Require server verification (https:) for all sites in this zone.
  7. In the field that says “Add this website to the zone:’ type

 

*.uab.edu

 

 

  1. Click Add
  2. Click Close
  3. Click OK
  4. Close all Internet Explorer Windows and restart IDX

 

 

 

Intel Chipset detector, advisor

http://www.intel.com/support/detect.htm

How to Connect to UAB's VPN Service using a Mac's Built-in VPN Cl...

Note: Before you begin, please download the UAB VPN connection information located behind their secure website. You will need to use your UAB BlazerID or XIAS account to access that file as it contains details you will use in the steps below.

These screenshots were taken on a Mac running OS X 10.9.2 (Mavericks), but they should be similar if you're running a different version.

Step 1: Open System Preferences

Open System Preferences

 

Step 2: Open the Network settings

System Preferences Network

 

Step 3: Add a new Network connection

New network connection

 

Step 4: Select VPN for the interface, Cisco IPSec for the type, and give it a name of whatever you like

Cisco VPN

 

Step 5: Using the information from the sheet you downloaded at the very start, fill out the Server Address. Then add your BlazerID or XIAS account name and password. Make sure the checkbox is checked to show the status in the menu. Then click the Authentication Settings button.

Host details

 

Step 6: From the sheet you downloaded fill in the Shared Secret and Group Name. Quick tip: you can copy the secret from the sheet to make it easier. Click OK.

Group settings

 

Step 7: Double-check your settings from Step 5, then click the Apply button as shown in the the screenshot from Step 5.

Step 8: There should be an icon in your menu bar that looks like this. Click the icon and select the VPN name you set up to start your UAB campus VPN connection. When you are finished using the connection, just select it again and disconnect.

VPN Icon VPN dropdown