Knowledgebase: Macintosh Tips
I tried to open a program and my computer froze up. All I see now is the spinning "beach ball". What do I do now?
Posted by (Inactive) Lacinda Riesland, Last modified by Richard Watt on 13 February 2020 05:40 PM

You want to "Force Quit" the program that is hung up. To do this, press [Option + Apple/Command + Esc] (all at the same time) and a "Force Quit" window will pop up. Choose the program you wish to quit, and press "Force Quit".

If your mouse has not frozen up, you can access the Force Quit menu by going to the blue apple (upper left of your screen) and choosing "Force Quit".

If you can't get the Force Quit window to come up, you'll have to manually restart your machine. Press and hold the power button on your computer for about 5 seconds, this should force a restart.