Around 2:30 p.m. Monday (2023-08-28) afternoon UAB Medicine's email system went down. Service was restored around 3:03 a.m. on Tuesday (2023-08-29) morning. HSIS's last update from helpdesk.uabmc.edu reports:

Friendly URL for this page: https://support.dom.uab.edu/remote

Because of the dynamic nature and uniqueness of user requests and complexity of our organization with two systems/networks (UAB and HSIS), we recommend contacting DOM IT first for custom tailored assistance. We will gladly assist you to ensure that you are properly setup for remote access. When necessary, we will also work with UAB IT and/or HSIS for your enterprise level access that is often required for remote

UAB users have been hit in the past day with emails containing malicious attachments that could encrypt users' files, enabling attachers to hold the files for ransom.

The recent emails contain unzipped Word document attachments that pretend to be a job applicant's resume or CV. The image below is similar to what users have received:

When the user opens the attachment, a particularly nasty malware called CryptoLocker is released onto the user's computer.

CryptoLocker malware holds the

It came to our attention that quite a few phishing emails and online scams specially with the context of holiday season are in circulation. Phishing emails are basically fraudulent emails that pretend to have come from legitimate company or user. Phishing emails attempt to entice users to submit private information or install unwanted programs such as malware, virus, trojan, etc. We urge everybody to exercise safe computing and be extra cautious on emails and Internet links. If you